DocsAutomator
BlogLaunch App
  • 📃DocsAutomator Basics
    • DocsAutomator Overview
    • âš¡Quickstart Guide
    • Google Doc Template Guide
  • 🔗Integrations / API
    • Airtable
    • Google Sheets
    • Glide
    • Noloco
    • ClickUp
    • Zapier
    • DocsAutomator API
  • ✨Features
    • Dynamic Images
    • Line Items
      • Line Items Grouping + Calculations
      • Auto Row Numbers
    • Sections
    • Advanced Placeholder Options
      • Conditional Paragraph / Row Deletion
      • Enable Markdown Formatting
      • Hidden Values
      • Conditional Show / Hide
      • Conditional Styling
    • Actions After Document Generation
      • Saving Google Docs
      • Save PDFs in Google Drive
      • Send Email
      • Merge Existing PDFs
      • Notify Webhook
    • Document Previews
    • Run History
    • PDF Expiration / Storage
  • More
    • DocsAutomator Reviews
    • Troubleshooting Guide
      • Airtable: 30 seconds limit on automation scripts
      • Airtable: Attachment url issue when sending emails
      • Tab cover page added in generated documents
      • Data source is set as Airtable and no record id is given
  • Data Privacy
  • YouTube
  • X
  • Feature Requests / Roadmap
Powered by GitBook
On this page
  1. More

Troubleshooting Guide

Please find below a list of common problems when setting up or generally working with DocsAutomator. The list features general and data source specific issues.

PreviousDocsAutomator ReviewsNextAirtable: 30 seconds limit on automation scripts

Last updated 2 months ago

If you prefer personal help, please reach out via our in-app chat or via email at support@docsautomator.co. You will receive a reply within 24 hours, most of the time we are faster though.

Please search on this page (CTRL + F; CMD + F) to find issues easily

Title
Description
DataSource
Link

30 seconds limit on automation scripts

If you're generating via an automation script in Airtable, requests taking longer than 30 seconds will lead to an execution time limit error.

Airtable

Attachment url issue when sending emails

When sending generated files as an attachment, you might run into the error "an attachment url is disallowed"

Airtable

I can't see all my bases

Please go to settings, disconnect & reconnect your Airtable account and select all bases you want to access. This does not change / delete any of your mappings!

Airtable

/

Tab cover page added in generated documents

Google Docs recently added "tabs" which are causing issues when exporting files as PDF

All

Data source is set as Airtable and no record id is given

This error happens when no valid record id is passed while Airtable is set as the data source. Often the record id did not get correctly passed in Airtable automation scripts.

Airtable

Google Sheets Webhooks Formula returns #Error

Usually your Google Sheets language isn't English and formulas would need to be in your language. Please go to settings and select "Always use formulas in English"

Google Sheets

/

Airtable: 30 seconds limit on automation scripts
Airtable: Attachment url issue when sending emails
Tab cover page added in generated documents
Data source is set as Airtable and no record id is given